Goodwall Self-improvement's post on Goodwall - Do you lift people up or hold them down? Based on research, Christine Porath shares the costs of incivility and how civility pays. She explains how incivility is a bug—it’s contagious and we become carriers of it just by being around it. Christine reveals the true power of civility and how our little actions matter. Christine Porath is author of Mastering Civility and co-author of The Cost of Bad Behavior. Watch the full video here; https://youtu.be/py4P8b4t3DI #selfimprovement #motivation #inspirational #behavior #psychology